Version 3
Last updated: August 9, 2026
This policy explains how UpliftRX LLC ("UpLiftRx," "we," "us") uses cookies and similar technologies on upliftrx.co and in our patient portal, and what choices you have. It supplements our Notice of Privacy Practices and forms part of our Terms of Service.
We use only essential cookies. We do not run advertising cookies, social-media pixels, session-replay tools, or cross-site trackers — on any page, marketing pages included. We do not sell or share your information for advertising, and we do not allow third parties to collect information about you across other websites through our site.
A cookie is a small text file a website stores on your device. Similar technologies include localStorage and sessionStorage (browser storage that works like a cookie), pixels and web beacons (tiny images that report that a page or email was opened), and SDKs inside mobile apps. This policy covers all of them.
| Technology | Type | Purpose | Lifetime |
|---|---|---|---|
| Supabase auth cookies (sb-*) | Essential cookie | Keeps you securely signed in and protects your session | Session / refresh window |
| CSRF and security tokens | Essential cookie | Protects forms and requests against cross-site attacks | Session |
| uplift_cookie_ack_v1 | localStorage | Remembers that you have seen this notice so we stop showing it | Persistent until cleared |
| uplift_sk | localStorage | Anonymous, randomly generated funnel identifier used to count steps completed — never linked to your name, account, or health information | Persistent until cleared |
| uplift_onboarding_draft | HttpOnly first-party cookie | Holds only a random key for an encrypted, server-side in-progress questionnaire; health answers are not stored in browser storage | 24 hours |
| Push notification token | Mobile app storage | Delivers portal notifications if you enable them | Until you disable notifications |
Essential technologies are used to operate the site and to deliver the service you asked for. Under most privacy laws they do not require consent, but we disclose them anyway.
We measure our funnel with a first-party system that records a short list of whitelisted event names — for example, "checkout started." Those events contain no health answers, no names, no email addresses, and no IP addresses, and they are associated only with the anonymous identifier described above. We use the results to understand where our own site is confusing, not to build a profile of you.
Our transactional emails — order confirmations, shipping updates, appointment reminders, portal notifications — do not contain tracking pixels. If you separately opt in to marketing email, those messages may report whether the message was opened and whether a link was clicked, so that we can stop sending to people who do not want it. You may unsubscribe from marketing email at any time using the link in the message, without affecting your care or your transactional messages.
The essential technologies above are supported by vendors who host and secure the platform — for example, our application host, database provider, and payment processor. They act on our instructions under written contracts, including HIPAA business associate agreements where they handle protected health information, and they are not permitted to use your information for their own purposes or for advertising.
We will update this policy if our practices change and will revise the "Last updated" date above. If we ever introduce a non-essential technology, we will ask for your consent first.
privacy@upliftrx.co · legal@upliftrx.co UpliftRX LLC, 8 The GRN, STE R, Dover, DE 19901